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Avaliable Options
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Planters and Urns offers this Classic Designed Rust Iron Italian Planter. This planter is 13"H x 15.5"W x 9"B. and weighs 2 lbs. Finish off your garden or yard decor with this beautiful Italian Planter!
This product ships as a complete unit and does not require any assembly upon receipt.
Material Specifications:
This item is cast in a freon free, high density, special formulated polyurethane foam that makes the item 90% lighter than concrete and terracotta. Product is guaranteed to not crack, leak, fade or freeze due to unforgiving weather conditions, making them some of the most durable items of their kind on the market.
To return a product based upon the replacement/return guarantee of Planters and Urns, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Planters and Urns will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Planters and Urns. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
Customer is solely responsible for shipping any returned product to Planters and Urns. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Planters and Urns Return Procedure will be breached and Planters and Urns will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
Planters and Urns will not refund to Customer the original shipping charges. In addition, Planters and Urns charges a 25% re-stocking fee on all non-defective returns for refund.
Products being returned for a refund, must be received by Planters and Urns prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.
Shipping charges are non refundable.
Items with Free Shipping:
Returns on items that included 'Free Shipping' will be credited for the item ONLY minus the original shipping charges we incurred to ship the item(s) out to you & restocking fees will still apply. 'Free Shipping' will no longer apply once the item is returned. You will be responsible for the return shipping charges, as well as the shipping charges to send your replacement item.
NO RETURNS ON CUSTOM ORDERS.
Satisfaction:
Satisfaction Guarantee: At Planters and Urns, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that Planters and Urns provides to both commercial and residential clients worldwide.
This item ships via FedEx or UPS (depending on your zip code). Once shipped, you will receive a tracking # via the email address you provide. Ground shipments usually arrive within 2-5 business days. Please inspect the package when it arrives to review if damage occurred during shipping. If a box is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. We will then be able to ship your replacement item within 24 hours.
If shipment is found to be damaged after delivery, contact customer service immediately so a claim can be filed. Please retain all damaged items and shipping materials, as the carrier may need to perform an inspection.
Warranty:
Planters and Urns offers our customers a 30-day (30 days from the original invoice date) satisfaction replacement or refund guarantee on all purchases. However, the Basic 30 Day Warranty policy applies only if the Product Return Procedure set forth in the RETURN POLICY tab of the product specification listings is followed. If the customer does not follow the stated Return Policy, it will result in the loss of the Basic 30 Day Warranty benefit. Furthermore, all return shipments not in compliance with these instructions will be rejected.
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$25.52
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