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Customer SatisfactionCustomer satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectations. At Planters and Urns.com, our satisfied customers speak for themselves, and every day we pledge to strive very hard to ensure that all of our customers' needs and expectations are met. We want to establish and maintain long-term client relationships that are built on QUALITY products and service. Planters and Urns.com provides for both contract commercial and residential clients worldwide.
We ask that you, our valued customer, let us know what we can do better. We will do everything we can to make you a satisfied customer.
To avoid any assumptions and grievances, please read our terms & conditions, return policies, warranties and privacy policies carefully.
For all customer satisfaction issues and further information regarding our quality products at Planters and Urns.com, you may contact us at 800.510.8325.
Thank you for visiting our site. We look forward to exceeding your expectations!
Melissa, Tricia, Blake, Joia, Bob, Gerry, Scott, Joel, Paul, Jay and Kerry
Customer satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectations. At Planters and Urns.com, our satisfied customers speak for themselves, and every day we pledge to strive very hard to ensure that all of our customers' needs and expectations are met. We want to establish and maintain long-term client relationships that are built on QUALITY products and service. Planters and Urns.com provides for both contract commercial and residential clients worldwide.
We ask that you, our valued customer, let us know what we can do better. We will do everything we can to make you a satisfied customer.
To avoid any assumptions and grievances, please read our terms & conditions, return policies, warranties and privacy policies carefully.
For all customer satisfaction issues and further information regarding our quality products at Planters and Urns.com, you may contact us at 800.510.8325.
Thank you for visiting our site. We look forward to exceeding your expectations!
Melissa, Tricia, Blake, Joia, Bob, Gerry, Scott, Joel, Paul, Jay and Kerry
From our Customers ...
"Thank you soo much- Blake was a pleasure to work with and I appreciate you being able to deliver in time for the class dedication!" - R. K. Duluth, GA - 4/29/2008
"Everything is great! Wonderful product and service...Thanks!" - A. S. Cardinal, VA - 5/17/2008
"Turned out great!" - A. L. Mountain Lakes, NJ - 5/17/2008
"Extremely satisfied with quality and service. exactly as you promised." - T. K. Sanibel island, FL - 6/25/2008
"Beautifull product, nicely put together. Would recommend to anyone!" - L. B. San Diego, CA - 5/25/2008
"Looks just like I expected. I am very satisfied." - B. Z. wilson, WY - 6/9/2008
"Fabulous job! I was pleased with the quality and the dimensions were a perfect fit." - W. , - 6/11/2008
"They're great." - L. A. Austin, TX - 6/12/2008
"Very nice job. Thank you." - P. V. Shelton, CT - 5/6/2008
"The quality seems to be satisfactory. I received exactly what I ordered." - L. R. Vancouver, WA - 5/13/2008
"good" - W. L. Marblehead, MA - 6/7/2008
"Everything is fine." - W. W. Toney, AL - 6/6/2008
"Everything looked great" - J. P. Colts Neck, NJ - 6/18/2008
"It looks great." - S. P. Friday Harbor, WA - 6/3/2008
"You rock! Thanks for the detail and quick turnaround. We may be ordering more due to the success – assuming we can find room in the budget." - B. D. Cincinnati, OH - 6/4/2008
"fast service great looking product" - W. B. Richmond, VA - 6/18/2008
"I am very happy with the end product. i love the color." - J. F. Woodbine, MD - 6/13/2008
"Very Satisfied" - C. T. Cuba City, WI - 5/1/2008
"shipped within quoted timeframe at time of order. Quality appears good." - P. W. Silver Spring, MD - 5/9/2008
"Friendly and fast service. " - M. F. Mill Hall, PA - 5/28/2008
"Excellent quality construction. It looks great." - T. M. MARLBOROUGH, MA - 6/9/2008
"Very nicely done. So glad to get them. If I could upload here, I would send you a picture." - G. K. Rixford, PA - 6/26/2008
"Blake was such a help. He helped get my order done right and quickly.
thanks" - D. S. Clarendon Hills, IL - 4/24/2008
"Very satisfied" - R. K. Vancouver, BC - 6/13/2008
"looks good, thanks" - L. B. Lawrenceville, GA - 6/12/2008
"great job. thanks. the product worked great." - D. I. Pittsburgh, PA - 6/20/2008
"Easy to order and delivered in expected amount of time." - J. V. Scottsdale, AZ - 6/13/2008
"excellent service,,,and easy to talk to a rep. if needed..i paid extra for shipping and it came way before i expected it. the quality was excellent...i was very happy. " - K. S. wantage, NJ - 6/17/2008
"Very satisfied. Good quality, reasonable prices and great customer service." - L. R. Tucson, AZ - 6/17/2008
"satisfied" - P. J. Mandeville, LA - 4/28/2008
"good quality and price" - J. H. Placentia, CA - 5/30/2008
"Perfectly satisfied! Excellent product!" - A. G. Cypress, TX - 5/15/2008
"Easy to order. Very well priced. Fairly quick shipment." - R. R. New York, NY - 4/24/2008
"Very satisfied - this is the second order I've placed with your company. Good quality! " - A. Z. Greenwood, IN - 6/11/2008
"I am very satisfied with the products I received & with your customer service." - T. H. Aurora, IL - 7/8/2008
"Very happy with quality and service.Came in a timely manner." - G. P. odenton, MD - 6/2/2008
"very satisfied" - D. G. Syracuse, NY - 4/26/2008
"I was very pleased with the item." - K. K. chadds ford, PA - 6/4/2008
"Totally satisfied" - D. M. Vienna, VA - 6/4/2007
"Excellent. Better than I expected. " - T. P. New York, NY - 3/29/2008
"perfect." - M. R. sarasota, FL - 8/20/2007
"It's exactly what I wanted and the quality appears to be high. " - H. N. Omaha, NE - 7/5/2007
"turned out great" - K. O. Chippewa Falls, WI - 4/14/2008
"website is easy to surf and ordering was uncomplicated" - M. D. martinsville, VA - 7/27/2007
"I'm very satisfied and would recommend you to friends." - M. M. Tequesta, FL - 9/8/2007
"Pretty satisfied. Great service and turnaround." - L. B. Cresco, PA - 5/4/2007
"Very pleasant, professional online order receptionist.
Very good service and shipping follow up.
Good looking product" - J. H. Regina, SK, CANADA - 9/11/2007
"Everything was just as I expected and went very smoothly. I am very satisfied." - M. M. Portland, OR - 6/19/2007
"Was very satisfied. Met my expectations. " - L. I. Pewaukee, WI - 8/23/2007
"Very nice product, nice price, delivered just when promised. I'm quite satisfied." - M. W. Verona, WI - 4/4/2007
"The final product is perfect!Just as I ordered. I would recommend the site and would use your services again. " - K. K. Lubbock, TX - 4/23/2008
"delivered on time" - R. T. New Windsor, NY - 7/16/2007
"fast, well done, thanks!" - K. H. Alamogordo, NM - 8/2/2007
"We're very pleased and would recommend your company with confidence to others. Everyone I was in contact with by phone or by e-mail was very gracious and helpful. " - J. H. Rutherford, NJ - 12/27/2007
"Extremely happy with product and shipping time. Thank you." - J. L. Salida, CA - 4/10/2007
"Extremely Satisfied- Beautiful- I will order again and tell my friends- thank you- " - D. L. Brevard, NC - 3/26/2008
"Better service than stated." - J. M. Columbus Grove, OH - 6/28/2007
"great - very fast turn around time" - J. M. dorchester, MA - 9/21/2007
"Excellent experience." - J. K. Howard, OH - 8/8/2007
"Great service!--helpful site for selecting features and ordering--arrived much sooner than expected--really liked the easy tracking for delivery! Thanks!" - M. C. Vienna, VA - 5/22/2007
"Everything was as promised. The product and quality is excellent. Jay was very helpful with this order." - S. W. Victor, NY - 1/16/2008
"fast delivery, excellent product" - E. Y. Delmar, NY - 7/11/2007
"timely delivery, attractive products, helpful salesperson. Thank You" - A. E. Moraga, CA - 4/27/2007
"We were very satisfied with the product." - B. B. Atlanta, GA - 4/4/2008
"Arrived fine" - C. M. Caseyville, IL - 1/29/2008
"excellent customer service over the phone" - V. C. St Augstine, FL - 3/10/2008
"Looks great. " - B. H. Highlandville, MO - 8/3/2007
"Very good work" - N. R. Harrison, NY - 8/1/2007
"Wonderful communication with an order placed over the phone! Addressed all my questions and concerns. Even shipped earlier than I expected! Thank you!" - K. J. Portsmouth, RI - 6/30/2007
"Very satisfied. Ordering was a breeze." - L. A. Festus, MO - 5/8/2007
"Everything was great" - S. N. Castle Rock, CO - 8/7/2007
"Hi - the buying process was great, nice website and great email updates, tracking etc. " - S. H. san clemente, CA - 4/21/2008
"Quick and easy ordering, great craftsmanship" - K. Z. Riverview, FL - 12/27/2007
"I was very happy with the product and Mr. Winter (who worked with me from the company) was very patient while explaining things I wasn't sure about. He made sure that I received my product on time as I needed it rushed. I was very thrilled with the service and the product." - P. V. Pearl Harbor, HI - 2/15/2008
"WOW! Timely, affordable and great quality!
" - K. M. Millis, MA - 7/5/2007
"Beautiful product.....very pleased with the way they turned out. You have very professional workmen. Would order from you again." - C. B. Little Rock, AR - 6/6/2007
"They look great and fit perfectly." - J. C. Philadelphia, PA - 2/6/2008
"Got it on time, looks good, will order again and recommend you to others." - L. , - 4/26/2007
"Very Satisfied!" - D. M. New Castle, PA - 4/26/2007
"Great e-mail follow-up." - R. R. Kansas City, KS - 5/3/2007
"So far, so good!" - S. W. Pasadena, CA - 2/12/2008
"Great service! Delivered as ordered and right on time." - G. A. Bethlehem, PA - 3/12/2008
"very speedy and nicely made" - R. A. Louisville, KY - 4/4/2007
"Excellent product for the money. Fast shipping.
A very good shopping experience." - T. R. Bedford, NY - 5/24/2007
"
good rep beautiful utiful product" - R. M. Tinley Park, IL - 4/27/2007
"excellent" - E. M. Edina, MN - 8/9/2007
"amazing quality and very easy to place the order." - J. B. Mill Creek, WA - 12/23/2007
"I usually do not use the computer to order products that I haven't already seen. It was a great relief and satisfication to receive my order. I am very happy with my purchase. " - B. S. San Diego, CA - 8/4/2007
"Your customer service is amazing - the people who picked up the phone have so much patience and are so willing to help answer any and allquestions. I really enjoyed working with your company - it is clear that you enjoy what you do and want your customers to be happy!" - D. H. Scarsdale, NY - 6/17/2007
"Fast" - B. M. Kirkland, WA - 7/9/2007
"product exceeds expectations...super nice company and fast shipment...THANKS!!!!" - A. W. Middleburg, FL - 5/25/2007
"Great product, excellent delivery time." - M. S. Olathe, KS - 8/21/2007
"great service. great product. thanks" - K. B. Alpine, AL - 3/7/2008
"Gosh, what a pleasure to deal with such a service oriented business. From order to receipt a mere 10 days and so beautifully made!" - S. A. Dallas, TX - 6/29/2007
"Tricia was great to work with." - S. N. Jackson, MS - 4/13/2007
"Excellent service! I will recommend your company to my friends. It is nice to know that there are still companies out there with great service." - M. S. Peachtree City, GA - 4/23/2008
"beautiful" - J. S. houston, TX - 1/22/2008
"Really lovely work, and as other people have noted, a fast turn-around time. Thanks so much." - J. M. kingston, on - 7/16/2007
"I'm very satisfied. They look nice and fit well.
Just what I was expecting." - M. M. Michigan City, IN - 11/13/2007
"Very Satisfied!" - J. U. Odessa, FL - 7/6/2007
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